Start with the gaps you need to fill. We’ll help you find the right level of human support and the right scope for your team.
Each package begins with a conversation about your work, priorities and expectations.
A dependable extra hand for the recurring tasks taking up your day.
Tell us what you’re ready to hand over.
Discuss This PackageRegular help across the moving parts of a busy business or organization.
Let’s find where your team needs more capacity.
Discuss This PackageBroader, ongoing support for the work that needs consistent attention.
Let’s shape a support plan around your workload.
Discuss This PackageA tailored combination of people and workflows for a different kind of workload.
Show us the gaps. We’ll explore the right fit.
Discuss This PackageThese are monthly human service hours, allocated to agreed tasks. They do not represent a full-time employee or unlimited availability. Specialist work and automation builds are scoped separately. Any additional work requires approval.
Explore practical workflows on their own or alongside a virtual support package.
Bring structure to incoming messages with sorting, priority flags and useful summaries.
Let’s explore a better-organized inbox.
Discuss This PackageGive incoming inquiries a clear path from first contact to the right person and next action.
Let’s map how inquiries move through your team.
Discuss This PackageConnect suitable steps in onboarding, documents and reporting around the tools your team uses.
Show us the process that is slowing things down.
Discuss This PackageTell us about the work that needs attention, its frequency and the tools you use. We’ll discuss a sensible starting scope and level of support.
Human service time on the tasks and client-related coordination agreed in your scope. You’ll have visibility into how the hours are used. We’ll explain the details before work begins.
Yes. We can explore the parts of your process that need a person and the steps that could benefit from automation. Human support and automation work are scoped separately.
We can review your priorities and discuss a revised scope or package. Any change in the work or charges is agreed before proceeding.
We’ll explain the applicable terms in your service proposal before you commit, including how unused hours, changes and cancellations are handled.
Yes. We can scope temporary virtual support for planned vacations, staff leave and busy periods, subject to availability. Tell us the dates, tasks and hours you need covered. We’ll agree on access, handover and communication before work begins. Shorter engagements are scoped individually, with terms confirmed in your proposal.
Yes. We offer full-service remote onboarding for your own new hires as well as remote support staff. This can include orientation, role-specific training and documentation creation. Remote Microsoft 365 / Office 365 training is also available for new and existing team members. Staffing, onboarding and training are scoped separately unless included in your agreed service plan.
We confirm availability and an appropriate onboarding timeline after understanding your requirements. For planned vacations or leave, contact us ahead of time so we can arrange the handover.
That’s what the consultation is for. Tell us what is stretching your team.